Steve Jobs to the Rescue…

Well, today was a much better day than yesterday. I think I was still bummed out in the morning, but after putting some food in my stomach, I found a second wind and finished the day strong.

Justine and I were able to talk for a while, and she made me feel better about how things were going. Funny – I told her how much her teaching method reminds me of how my parents taught me. I assured her it was a compliment. She laughed and told me that she’s not there to teach me a routine, but to get me to understand why I’m doing what I’m doing. She sure is making me think… she’s got a way of making me either the most confident bastard in the world or the exact opposite.

Time will tell which one dominates.

Actually, when I think back on the day, I can see that it wasn’t all frustration that got me down. I cared for a patient that had a constant stream of visitors (mostly family). While this isn’t out of the ordinary, what was new to me was the attitude this family had. They just sat there with scowls on their faces as if they were scrutinizing my every move.

No, I’m not insensitive to the fact that their loved one was laying on the bed completely sedated… it just made my work more uncomfortable. They didn’t smile, didn’t offer a “hello,” nothing. I think I spent the morning trying to figure out how to talk to these people to make them… not so scary.

It wasn’t until the afternoon that I found my “in.”

That “in” was an iPad. I asked one of them (who had the iPad) if that were an iPad 3. “No, it’s the first one… no camera.” This led to a massive discussion on the benefits of cell phone cameras, smartphones, iPads, etc… by the end of the conversation, they actually smiled at me and thanked me for caring for their loved one. They even complimented Justine, stating that she is “amazing.”

Steve Jobs, you gave us so much more than cool toys.

This just goes to show you that healthcare is so much more than just tending to the sick. The family is sometimes just as big a part of your job… don’t avoid them. They need to share the experience. I think it will help them heal, despite how the situation turns out.


3 Responses to “Steve Jobs to the Rescue…”

  1. May 17, 2012 at 4:07 am

    So glad you had a better day! 🙂

    • May 18, 2012 at 4:17 pm

      Thank you so much! I think the emotional side of things is something I didn’t quite expect to have to deal with. Goes with the territory, though… I wonder why I was so oblivious about that before?

      All in the learning process.

      • May 18, 2012 at 5:05 pm

        I think in earlier placements we can be a bit more protected from the touchy feely side of things because we are so caught up on task oriented skills. I find it hard to not get emotional at placement, and at work, either because they are emotional, or I feel like I am not doing my best. And it is the learning process, its like learning to deal with a patients family member silently crying in the room while you feed their brother one of his last meals. It does not come without heartache.

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